This is a customer-facing role where you provide technical support to end-users.
Help Desk Technician
Technical Support Specialist: Similar to a Help Desk Technician, this role involves providing technical assistance to customers over the phone, email, or chat.
Desktop Support Technician: In this role, you'll be responsible for maintaining and troubleshooting desktop computers, printers, and other peripheral devices.
Junior Software Developer: If you have some programming skills, you may be able to find an entry-level position as a junior software developer.
Quality Assurance Analyst: In this role, you'll be responsible for testing software applications to ensure they meet quality standards.
Software Tester: A software tester tests software and applications to ensure they work correctly and meet the required standards..
Keep in mind that while formal education and experience are helpful, but many employers are willing to hire candidates with a strong work ethic, willingness to learn, and good communication skills.